Dear Deb and Gary:
The wine was delivered by GSO Courier early this am and was in perfect shipping condition. None of the polystyrene foam was damaged and the box was clean. The bottle temperature was cool to the touch which is amazing given we have been hitting 37C every day for the last week here in our California summer.
I have put the wine into our temperature controlled bottle storage to let them rest for a week (mostly for the 3 bottles of red). I did put one of the Rosés in the frig which we will try tomorrow because we are out to dinner tonight with friends.
Your Rose of Virginia is my favorite rosé, above French and Californians that we have consumed with Tablas Creek “Dianthus” from near Paso Robles being a second.
Now that we have experienced a shipment from Charles Melton with Get Freighted, I am sure we will order a couple of cases more but will wait until October when weather is cooler for us and the wine.
Again thanks for an excellent wine and the good service.
Richard A. Eastes
Wanted you to know that the wine arrived in my office today! I am way past impressed at how quickly the shipment got here. The next time I get to Australia, I won't hesitate to ship more wine back to the States.
Thanks very much for the heads up. Your shipping service has resulted in 100% of the bottles arriving intact and in perfect condition to date. Much appreciated. Looking forward to this last shipment as well. Will be sure to use your service on my next trip.
Thank you again for your expedited attention to our order and its shipping. The wine has arrived in wonderful condition, and we shared a bottle with one of our friends on Friday who enjoyed it as much as we did.
We will continue to watch for its availability in our area, and we wish you continued success.
I received all of the wines. That was certainly quicker than I expected. I appeciate everthing that you and Cape Mentelle did to make it easy ship all of the wines to us.
Our twelve pack of Tasmanian treats arrived yesterday afternoon without a scratch on them! Now we get to enjoy drinking them with family and friends. Hopefully we can toast some excellent defensive draft picks by the Packers soon!
Thanks for an excellent experience with Get Freighted!
If you ever find yourself in Wisconsin, let us know. We're only an hour away from Lambeau.
Just received my 7 cases of wine. All in great condition. Thanks for the great service. Look forward to doing business with you in the future. Hope you have a wonderful holiday season and new year.
November 29, 2018
Amazing professionalism and kind assistance from Get Freighted!
I was experiencing confusion with a wine order from a winery in Australia and Get Freighted (the shipper)
actually intervened to help clarify things. And not just with a simple email, but with a phone call!! We
spoke directly and sorted out the details. It was a wonderful reminder that chivalry and quality customer
service still exists!! We will use them in a heartbeat!!
Glad to hear my last case from our trip is on its way!
Your service has been very helpful in getting my wine shipped safely to me. All previous four cases arrived safely.
Now I need to order my “wine needs” via internet and use your services again.
That is wonderful to hear. Thank you so much for the terrific and specialized help. I will complete the order right away.
Good afternoon from Seattle!
I just wanted to say "thank you" for handling my wine so well - and fast!! I received it this past Friday and it is beautiful!! Everything worked so well.
Thank you both!
" Get Freighted Cellar Door is a very fine company, with professional direction and management. I appreciate the friendly service, and all your efforts above and beyond to make all deliveries happen. Most impressive were the instant answers and responses any time I had a question.All during a pandemic! Pretty amazing when you think about it.
P.S. One Contact, One Process, and One Delivery - customers and wine treated equally and expertly, with care. You really can’t beat that! Great job. "
The wine arrived last week in good shape - nothing broken or leaked. Your packing design is impressive. Laying it down for a couple of months to settle in. Looking forward to enjoying it.Thanks very much